Live123 Terms & Conditions – A Complete Guide to Using the Platform for Malaysian Players

1Introduction & Acceptance of Terms

Welcome to live123, an online Sports Betting and casino platform operating under the domain https://live123.best. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and live123 ("Company", "we", "platform").

By registering an account, logging in, making a deposit, or using any part of the live123 platform, you are deemed to have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, please stop using the live123 platform immediately.

These Terms should be read together with live123's Privacy Policy and Responsible Gaming Guide, all of which together form the entire agreement between you and this platform.

2Member Eligibility

To register and use the live123 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration. live123 does not accept underage members under any circumstances.
• Be legally capable of entering into a binding agreement under applicable law.
• Not appearing on any list of individuals prohibited or restricted from using online betting platforms.
• Register under your own name and not on behalf of any third party.
• Never had an account closed or suspended by live123 previously due to fraud, money laundering, or breach of terms.

Live123 reserves the right to request proof of age and identity at any time. Failure to provide the required documentation within the specified period may result in the account being suspended until verification is complete. Individuals who provide false information regarding their age or identity will face immediate account closure and forfeiture of all balances and bonuses.

3Account Registration

Each individual is only permitted to own and operate one live123 account. Owning multiple accounts as a single individual — whether under the same name, a different name, or through family members sharing the same address — is prohibited and will result in the suspension of all accounts involved.

During registration, you are required to provide complete, accurate, and current information, including:

• Full name as shown on your official identification document
• An active Malaysian mobile number registered in your name
• A valid and accessible email address
• Exact date of birth

You are solely responsible for ensuring that all information in your account is accurate and up to date. Any changes to your personal details must be reported to the live123 support team promptly. live123 will not be held liable for any losses arising from inaccurate or outdated account information provided by the member.

You are solely responsible for keeping your account password confidential. Do not share your login details with anyone, including family members. live123 will never ask for your password via email, phone, or live chat. Any such request should be reported to our support team immediately.

4Deposits & Payment Methods

Live123 accepts deposits via the following Malaysian payment methods:

• E-wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, and other major Malaysian banks

The minimum deposit for all payment methods is RM10. Successful deposits will be credited to your live123 account within two minutes of confirmation from the payment processor. If your deposit has not been credited within 10 minutes, please contact live123 support with proof of transaction.

All deposits must come from a legitimate source and be made in the registered member's own name. live123 does not accept deposits from third parties, borrowed funds, or unverifiable sources. Deposits suspected of originating from illegal activity will be blocked and reported to the relevant authorities.

5Withdrawals

Live123 members may withdraw their winnings at any time, subject to the following conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals will be processed to the same payment method used for the original deposit, except in special circumstances approved by the support team.
• Full identity verification may be required before your first withdrawal or for withdrawals exceeding a certain value.
• Any outstanding bonus wagering requirements must be fulfilled before a withdrawal can be processed for balances that include bonus funds.

Live123 processes withdrawals in an average of five to fifteen minutes for e-wallets and DuitNow. Withdrawals to bank accounts via FPX may take one to two business days depending on the receiving bank's policies. live123 is not responsible for any delays caused by third parties, including banks and e-wallet operators.

Live123 reserves the right to request additional documents for KYC (Know Your Customer) verification purposes before approving a withdrawal. This is standard industry practice to protect your account security and prevent fraud. Your cooperation throughout this process is greatly appreciated and is required for your withdrawal to proceed smoothly.

6Bonuses, Promotions & Wagering Requirements

Live123 offers its members a wide range of bonuses and promotions, including a welcome deposit bonus, daily cashback, weekly sports rebates, and a VIP programme. All bonuses are subject to the specific terms and conditions stated alongside each offer.

General conditions applicable to all live123 bonuses:

• One bonus per account: The welcome bonus may only be claimed once for the lifetime of your membership.
• Wagering requirement: All bonuses carry a wagering requirement that must be met before bonus funds can be withdrawn. This requirement is expressed as a multiplier (e.g., 10x means bonus amount × 10 = total wager required).
• Valid period: Each bonus has its own validity period. Bonuses that are unused or wagering requirements that are not met within this period will be automatically forfeited.
• Personal use: live123 bonuses are for registered members only and may not be transferred to another account.

Live123 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any attempt to abuse the bonus system — including registering multiple accounts to claim bonuses repeatedly or using betting strategies specifically designed to meet wagering requirements without genuine risk — constitutes a serious breach of terms and may result in account closure.

7Betting & Gaming Rules

All bets placed on live123 are considered final once confirmed by the system. No cancellation or modification of a bet slip is permitted after a bet has been accepted, except where the Cash Out feature is available and exercised by the member before the match or game round concludes.

For Sports Betting on football including the Malaysia Super League, EPL, and other leagues on live123:

• The odds displayed at the time a bet is placed are the odds that will be used to calculate winnings, except in cases of an obvious technical error.
• In-play betting is accepted subject to market availability and live123 system approval.
• Should a match be postponed, cancelled, or left incomplete, live123 reserves the right to void all related bets and refund the stake amount to the member.
• Any attempt to exploit odds delays or system errors will be treated as fraudulent activity, and the bets in question may be voided.

For all casino and poker games on live123, only fully completed rounds are considered valid. Should a technical disruption occur mid-round, live123 will refer to its system records to determine a fair outcome. live123's decision in such matters is final.

8Responsible Gaming

Live123 is fully committed to responsible gaming practices. We believe that betting should be an enjoyable form of entertainment, not a source of financial or emotional stress. To that end, live123 provides several self-control tools for all members:

• Deposit limit: You can set daily, weekly, or monthly deposit limits in your account settings. These limits take effect immediately and can only be increased after a 24-hour cooling-off period.
• Loss limit: Set a maximum loss amount you are willing to absorb within a given period. Once the limit is reached, you will be unable to continue betting until the period resets.
• Play time limit: You can set a daily session time limit to manage how long you spend on the platform.
• Temporary suspension: If you need a break, you can self-suspend your account for 24 hours, one week, one month, or six months.
• Permanent self-exclusion: If you feel that betting has become a serious problem, you may apply for a permanent self-exclusion, which will permanently block your access to the live123 platform.

If you or someone you know needs help with a gambling problem, please contact the live123 support team or reach out to a relevant support organisation in Malaysia. More information is available in live123's Responsible Gaming guide.

9Account Suspension & Closure

Live123 reserves the right to suspend or close any member account without prior notice if we detect or suspect the occurrence of:

• Owning or operating multiple accounts
• Providing false or misleading information during registration or verification
• Use of unauthorised payment methods or methods not registered under the member's own name
• Attempted fraud, money laundering, or any other illegal activity
• Exploiting system or technical errors to obtain unauthorised gains
• Abuse of the bonus or promotion system
• Breaching platform security or attempting to hack the live123 system
• Breach of any section of these Terms

In cases of account closure due to fraud or serious violations, live123 reserves the right to forfeit all balances, bonuses, and winnings held in the account. For cases involving illegal activity, live123 reserves the right to report the matter to the relevant authorities.

Members whose accounts are closed for non-fraudulent reasons (such as voluntary closure) will receive any eligible balance refund within seven business days upon completion of the verification process.

10Privacy & Data Protection

Live123 takes member privacy and data protection seriously. All personal information you provide during registration and while using the platform is collected, stored, and processed in accordance with live123's applicable Privacy Policy.

In summary, live123:

• Only collects data necessary for platform operations and regulatory compliance
• Not sell or share your personal data with third parties for marketing purposes without your consent
• Uses 256-bit SSL encryption to secure all data transmissions
• Stores your data safely on regularly audited and protected servers
• Grants you the right to access, correct, or request deletion of your personal data

By using the live123 platform, you consent to the collection and processing of your personal data as described in our Privacy Policy. For full details, please read the live123 Privacy Policy.

11Limitation of Liability

Live123 provides its platform and services on an "as is" and "as available" basis. While we strive to keep the platform running without interruption at all times, live123 does not guarantee that the service will always be available, uninterrupted, or free from errors.

Live123 is not liable for:

• Any loss or damage arising from service disruptions, delays, or technical failures beyond our control
• Losses arising from unauthorised access to your account due to your own negligence
• Losses resulting from betting or game decisions made based on inaccurate information provided by third parties
• Any indirect, consequential, or punitive losses arising from the use of the live123 platform

Betting carries real financial risk. You are solely responsible for all betting decisions made on the live123 platform. Never wager money you cannot afford to lose. live123 is not liable for any financial losses incurred by members as a result of their betting activity on this platform.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of live123's services, our team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the live123 platform. Response time is typically under two minutes.
• Email: support@live123.best – responses within 24 business hours.
• VIP Members: A dedicated personal account manager is available for VIP Gold and Diamond members, with faster response times.

All communications with the live123 support team are handled in Bahasa Melayu or English. We are committed to resolving every enquiry and complaint in a transparent, fair, and timely manner.

These Terms & Conditions represent the most current version and supersede all previous versions. By continuing to use the live123 platform after the effective date stated above, you confirm your full acceptance of these Terms.